"Never miss any question and complaint, always be ready to offer customer timely and considerate service" is NINGBO HARVEST LIGHTING's principle for the service departments and maintenance and repair network. Our strict management and keep improving requirements develops an excellent service team, so as to provide customer high-quality, quick and satisfying services.
Our aim is not seeking the perfect perfection, but solving any possible problems afterwards. Once you met any problem, our best solution will be right ready for customers.
Quality Management:
NINGBO HARVEST LIGHTING has a complete quality control and guarantee management organization and system, and always aimed at fulfilling the quality requirements of the customers and market.
"Quality first" is the work ethic of every staff of NINGBO HARVEST LIGHTING, which comes through all procedures. NINGBO HARVEST LIGHTING has already obtained ISO9001 quality management system certificate and some main safety certificates(CE/CCC/EMC/LVD, etc), which proves our long term and well cooperation with our customers.
OEM & ODM:
We adhere to the marketing and sales service idea and devote to an extreme customer satisfaction. We insist on market oriented, customer focused, and all-around, prompt, considerate services. From the foundation till now, we are specialized in OEM and ODM service for our customers. For clients of OEM and ODM, we endeavor to make original design, consummate quality, favorable price, competitive after-sales service, and steady, efficient delivery, so as to meet customers ' special requirements and help customers enhancing their core competition and retaining consumers . We sincerely look forward to the cooperation with you someday in the future!
Logistics:
NINGBO HARVEST LIGHTING will do our best to improve the management of logistic service, in order to guarantee the delivery time, safety and saving transport cost for customers, so as to improve the order processing ability and the system of after-sales services. Providing sea, air, motor and express transportation services according to the requirements of the customers. Choose more reliable logistic companies with better service, favorable price and better cooperation according to customers' requirement.